Frequently Asked Questions
How do I get there?
Our GPS address is 5978 Nowhere Rd Athens, GA
Google and Apple Maps will correctly navigate you to our facility. We are 9 miles north of downtown Athens.
What are your prices?
Dogs $35/ Day
Cats: $32/ Day
Cat Condo: $34/ Day
New customers receive 10% off the boarding rate. 30% discount for multiple dogs in the same run. Holiday prices are $4.00 higher (Thanksgiving and Christmas).
Could you briefly describe your facility?
We are an indoor/outdoor kennel. A major remodel was done in 2017 and included the installation of state-of-the art stainless steel and tempered glass pet enclosures. The dogs have their own private indoor sleeping area that measures 4′ x 4′. It is heated and air conditioned and attached to their own private outside run that measures about 4′ x 12′. The outside area is covered, but open-air. Floors are concrete. The owners live on the property. A separate indoor area is set aside for cats. We are situated on 5 wooded acres with 3 playgrounds and an in-ground, bone shaped, 10,000 gallon swimming pool for our canine guests.
Who is on the property during the hours that the business is closed?
The owner lives on the property and can respond to any emergency situation very quickly.
Do the dogs get to go outside and play each day?
We offer 20 minute Playtime sessions for $5.00. Dogs can also be walked on a leash or roam freely on one of our 2 enclosed playgrounds. We do not offer group playtime.
How long have you been in business?
We have owned the kennel for over 25+ years. The kennel has been in existence for over 35 years.
Can I come and tour your facility?
Absolutely! No appointment necessary…just show up and we’ll show you why we are the best kennel in the Athens area. If you wish to bring your dog with you on the tour, a full set of current shot records must be provided.
Are there any ‘extra’ costs my pet might incur?
Possibly. Pet owners are responsible for any costs associated with necessary medical treatment for the pet, as well as transportation to and from the vet if this should become necessary. Also, dogs who will not ‘use the bathroom’ in their runs are considered "Must Walks" and will be walked outside 3 times/day at an additional cost of $8.00/day. Additional dogs within the same family will be half price at $4.00/day.
Do you have any breed restrictions?
No. All breeds are welcomed. Some kennels will not board “aggressive breeds”, but we have no such restrictions.
What if my pet gets sick?
If your pet appears to be ill, we will first call you at the contact number you have provided to discuss the symptoms. If you are unavailable, we will call your emergency contact. If they are not available, we will call your veterinarian for advice. After hours, we use the Emergency Animal Clinic in Athens or UGA Vet Clinic. If the situation is urgent, we will take the dog to a veterinarian immediately.
How do I know that my dog won’t escape?
We have a strict policy that there must be two closed doors between a pet and the outside world at all times. Clips are placed on all kennel fence doors to ensure ‘clever’ dogs can not nudge them open. For dogs that are climbers, we have special runs that are covered and enclosed on all sides. A 6′ perimeter fence surrounds both kennel buildings.
Can I bring my own food and bedding for my pet?
We feed Victor brand dog food, but you are welcome to bring your own food in a sealed container. We are not accepting owner bedding and a raised Petcot for each dog will be provided.
Anything special I need to know for Thanksgiving and Christmas reservations?
Yes! A $50 non-refundable deposit is required. Cancelling your reservation at any time results in the loss of your deposit. In addition to loss of deposit, A $50 penalty applies for ‘no shows’ or cancellations within 48 hours of your date of arrival. Prices are $4/day higher and there is a minimum 4 day charge.
Does my animal have to be spayed or neutered to board at your facility?
No, it is not required. Also, you are welcome to board a female in heat. We DO NOT mix non-family animals at this facility.
Do I have to pay an additional fee for bedding?
No, bedding is included in your boarding rate. We even have temperpedic bedding for older and arthritic dogs. We ask that you do not bring bedding.
Do you offer Military Discounts?
Active and former members of our military receive a $3.00/day discount. Military ID required and may not be combined with other discounts.
What payment methods do you take?
We accept VISA, MASTERCARD, and DISCOVER….no American Express. Starting 2023, we will no longer be accepting checks of any kind. Cash payment is prefered and you will recieve a 5% cash discount.
I booked online, don't you have my credit card information?
No, We DO NOT store your credit card information at Four Seasons Pet Resort. Squarespace, our booking site, uses your credit card to confirm your info and book your appointment, but we have NO ACCESS to this information.