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We will care for all
boarded pets with kindness and will place their welfare above all other
business considerations.
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We will provide
Security and Safety for all boarded pets by means of proper kennel
design, good animal handling procedures, adequate separation between
animals, and by keeping all pet boarding areas free of potential
hazards.
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We will maintain a
sanitary environment for all boarded pets.
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We will provide
vigilant supervision of all boarded pets by competent, conscientious
personnel and will respond appropriately to any sign of distress or
emergency.
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We will provide
individual water containers and clean water each boarded pet.
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We will provide an
adequate and proper diet to each boarded pet.
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We will seek
veterinary assistance whenever appropriate, the choice of veterinarian
to be governed by kennel policy, as explained during check-in.
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We will require proper
immunizations for all boarders, as specified in our pre-entry
procedures.
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We will administer
owner-provided or veterinary-prescribed medication in accordance with
instructions.
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We will take
appropriate measures to control parasites within the kennel environment.
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We will maintain
temperatures within healthful limits, and will take appropriate
precautions to protect animals which have special temperature
requirements.
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We will provide
protection from the
elements and from
excessive exposure to the sun to all boarded pets.
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We will provide
adequate ventilation to minimize possible exposure to harmful bacteria
or viruses.
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We will provide
comfortable levels of light in all boarding areas.
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We will provide
individual sleeping areas which are large enough to accommodate normal
postural movements.
